Fu99 takes the privacy of every member seriously. This Privacy Policy transparently explains how we collect, use, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Important Note: By registering or using the fu99 platform, you agree to the terms of this Privacy Policy. We encourage you to read this document in full to understand your rights as a data subject and how fu99 manages your information.
Six core principles that guide how fu99 manages your data
All personal and financial transaction data on the fu99 platform is protected with 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia. Fu99's servers are safeguarded by a multi-layered security system monitored around the clock to detect and prevent any unauthorised access attempts.
Fu99 has never sold, lent, or shared your personal data with advertising companies, data brokers, or any commercial third party without your consent. Data you provide to fu99 is used solely for account operations, transaction processing, and improving our platform services.
All of fu99's data management practices are designed and audited to ensure full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure that data is collected for legitimate purposes, retained only as long as necessary, and processed fairly and transparently at all times.
As a fu99 member, you have the full right to access, correct, port, or request deletion of your personal data at any time. Requests can be made through your fu99 account panel or by contacting our support team directly via email or live chat.
Fu99 only sends marketing communications — including promotional notifications, bonus offers, and platform news — to members who have given their consent. You can opt out of marketing communications at any time through your fu99 account settings or via the unsubscribe link in any email we send.
Fu99 retains your personal data only for as long as necessary for the stated purposes or as required by Malaysian law. Once an account is closed and the mandatory retention period has lapsed, your personal data is securely deleted or anonymised in accordance with fu99's internal procedures.
This Privacy Policy is published by fu99 (fu99-jit.com) and applies to all individuals who use the fu99 platform — including registered members, website visitors, and anyone who interacts with fu99's services in any capacity.
In this document, the following terms carry the meanings set out below:
This Privacy Policy should be read together with Terms & Conditions fu99. In the event of any conflict between the two documents regarding data protection, this Privacy Policy shall prevail.
Fu99 collects personal data from you through various channels and at different stages of interaction. Below are the categories of data we collect, along with the context in which they are collected:
| Data Category | Special Categories of Data | How Data Is Collected |
|---|---|---|
| Identity Data | Full name, date of birth, identification card or passport number, gender | Registration form, identity verification (KYC) |
| Contact Data | Email address, Malaysian mobile number | Account registration, profile updates |
| Financial Data | Malaysian bank account information, deposit and withdrawal records, MYR transaction history | Payment processing via DuitNow, FPX, and e-wallets |
| Usage Data | Betting history, games played, login frequency, session records | Automatically recorded during platform use |
| Technical Data | IP address, device type, web browser, operating system, cookie data | Automatically recorded when you visit or use the fu99 platform |
| Communication Data | Live chat session records, support emails, complaints and feedback | Interactions with the fu99 support team |
Sensitive Data: fu99 does not collect sensitive personal data such as health information, religious beliefs, or political affiliations. The only data that may be considered more sensitive is financial information, which we protect with the highest level of security.
Fu99 uses the personal data it collects solely for legitimate purposes that are directly related to the provision of platform services to you. These purposes are as follows:
Fu99 does not use your data for any purposes not stated above without first obtaining fresh consent from you.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), fu99 processes your personal data on the following legal bases depending on the purpose of processing:
If you have previously consented to fu99 marketing communications and wish to withdraw that consent, you may do so by updating your communication preferences in your fu99 account settings or by contacting us at support@fu99-jit.com. Withdrawing your marketing consent does not affect your eligibility to continue using the fu99 platform.
Fu99 does not sell or share your personal data with third parties for their own commercial purposes. However, fu99 may share your data with a limited category of third parties in the following circumstances where it is necessary for the provision of our services:
All third parties with whom fu99 shares data are required to uphold equivalent data protection standards and are not permitted to use that data for any purpose other than what is specified in their agreement with fu99.
Important: fu99 never shares your personal data with advertising companies, social media platforms, data brokers, or any third party for their own marketing purposes without your explicit consent.
In the course of its operations, fu99 may store or process your personal data on servers located outside Malaysia — particularly in the context of cloud computing infrastructure and international gaming software providers.
In such cases, fu99 ensures that any cross-border data transfers are carried out with adequate safeguards in place, including:
Fu99 does not transfer your personal data to countries that lack adequate data protection standards without appropriate additional safeguards in place.
Fu99 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or disclosure. These measures include:
While fu99 takes all reasonable security measures, no system can guarantee absolute 100% security. In the event of a data security breach affecting your personal data, fu99 will notify you within the stipulated timeframe and take immediate steps to contain the situation.
You also play an important role in keeping your data secure. Ensure your fu99 account password is strong and unique, never shared with anyone, and updated regularly. Contact fu99 support immediately if you suspect your account has been accessed without authorisation.
Fu99 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy or as required by Malaysian law. General data retention guidelines are as follows:
Once the applicable retention period expires, fu99 will securely delete or anonymise your personal data so it can no longer be linked to you. Requests for early deletion will be considered subject to relevant legal obligations.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data fu99 holds about you:
You have the right to request a copy of the personal data fu99 holds about you. Fu99 will process this request within 21 business days.
If your data is inaccurate or incomplete, you have the right to request a correction. You may also update your basic information directly within your fu99 account profile.
You may request the deletion of your personal data when it is no longer required or if you withdraw your consent. Requests are subject to legal retention requirements.
You have the right to object to the processing of your data for direct marketing purposes at any time, without providing any reason.
In certain circumstances — such as when you dispute the accuracy of your data — you may request that fu99 temporarily restrict the processing of your data.
You have the right to receive your personal data in a machine-readable format and to request that we transfer it to another data controller where appropriate.
To exercise any of the rights above, contact the fu99 privacy team by emailing support@fu99-jit.com with the subject line "Data Subject Rights Request", or via live chat on the fu99 platform. Fu99 may need to verify your identity before processing the request to ensure the security of your data.
The fu99 platform uses cookies and similar tracking technologies to enhance user experience, analyse platform performance, and enable certain required features. The types of cookies we use are as follows:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Session | Maintaining your login session, account security, and core fu99 platform functionality | Until logout |
| Security | Preventing fraud, verifying identity, and protecting against cyber attacks | Session or 30 days |
| Preferences | Remembers your preferences such as language, display layout, and odds settings | 1 year |
| Performance | Analysing platform usage patterns in aggregate for improvement purposes — data is not linked to any individual's identity | 2 years |
Cookies categorised as "Necessary" cannot be disabled, as they are essential for the basic functioning of the fu99 platform. For all other cookies, you can manage your preferences through your web browser settings. Please note that disabling certain cookies may affect your experience on the fu99 platform.
The fu99 platform is not intended for individuals under the age of 18, and we do not knowingly collect personal data from minors. All fu99 account registrations require confirmation that the applicant is at least 18 years of age.
If fu99 discovers that personal data belonging to an individual under the age of 18 has been collected without our knowledge, we will take immediate steps to delete that data and close the associated account. If you are aware that a minor has registered a fu99 account, please notify us immediately at support@fu99-jit.com.
Fu99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in data practices, service requirements, or legal obligations. Any amendments will take effect as soon as the latest version is published on the fu99 website, with a clear update date indicated at the top of this document.
For significant amendments — particularly those affecting how we use or share your data — fu99 will endeavour to provide advance notice to members via their registered email or through in-platform notifications on fu99. Continued use of the platform after any amendment is published will be considered acceptance of the updated policy.
We encourage you to review this Privacy Policy page periodically. If you disagree with any amendments, you have the right to close your fu99 account by contacting our support team.
For any enquiries, concerns, or requests relating to this Privacy Policy and the management of your personal data at fu99, please reach us through the following channels:
Fu99 is committed to responding to all privacy-related enquiries within 21 business days. For more urgent matters such as account security concerns, we encourage you to use live chat for a faster response.
If you feel that fu99 has not adequately addressed your privacy concerns, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP), the regulatory authority for PDPA in Malaysia.
When you register a fu99 account and begin using our platform — whether to bet on Malaysia Super League football matches, play live baccarat, or join our weekly promotions — you entrust us with a certain amount of personal information. We do not take that trust lightly. That is why this Privacy Policy has been carefully written in plain, easy-to-understand language, so you know exactly what happens to your data and what rights you have.
Many online platforms have lengthy privacy policies packed with legal language that is difficult to digest. We understand that can be exhausting. At fu99, we strive to make this document as clear and readable as possible — not because we have anything to hide, but because we believe members who understand their rights are more confident and more trusting of our platform. Your trust is fu99's most valuable asset.
One of the most common concerns among Malaysian players when signing up on any online platform is the security of their financial information — and rightly so. When you deposit funds via DuitNow or Touch 'n Go eWallet into your fu99 account, you want the assurance that your transaction details cannot be intercepted or misused. The 256-bit SSL encryption we use ensures that all data communications between your smartphone or computer and fu99's servers are fully encrypted — the same standard used by Maybank2u and CIMB Clicks to secure their customers' online banking.
One of the most common questions the fu99 support team receives is: "Is my data sold to advertising companies?" The answer is a firm no. Fu99 is not an advertising company, and we do not generate revenue by selling user data to any third party. Fu99's business model is built on delivering quality betting and casino services — not on collecting and monetising data. This means our interest lies in ensuring you have a great experience and keep coming back to the platform, not in accumulating as much data about you as possible.
Regarding marketing communications — promotional news, bonus offers, or special notifications for occasions such as Hari Raya or football betting season — fu99 only sends these to members who have opted in to receive them. If you find emails or notifications from fu99 are not relevant to you, unsubscribing is straightforward and can be done in a few clicks from your account settings. Unsubscribing from marketing communications will not affect your use of the fu99 platform in any way.
One thing many users may not be aware of is your right to request a copy of the data fu99 holds about you. Under Malaysia's PDPA 2010, this right of access is yours — and fu99 is committed to fulfilling such requests within the stipulated timeframe. If you'd like to know what information is on file with fu99, or need to correct any inaccurate details, the process for submitting a request is straightforward and is explained in the Your Rights section above. Fu99's privacy team will handle your request seriously and within the promised timeframe.
Also read other important documents that complement this Privacy Policy
The complete user agreement between you and fu99 — covering membership eligibility, deposit and withdrawal terms, bonus rules, account responsibilities, and all terms governing use of the platform.
A complete guide to responsible gambling on fu99 — covering deposit limit tools, betting limits, self-exclusion, and support resources for members who need help managing their playing habits.
Answers to the most common questions about accounts, deposits, withdrawals, bonuses, technical issues, and everything related to your day-to-day use of the fu99 platform, including common privacy questions.
Quick answers to the most frequently asked questions about data privacy at fu99
Register a fu99 account for free in under 5 minutes and enjoy a safe, fair, and fully protected Sports Betting and live casino experience. Deposit easily via DuitNow, Touch 'n Go eWallet, and other local Malaysian payment methods.
Bet responsibly. Gambling involves financial risk. For help, visit Responsible Gaming us. This platform is intended for users aged 18 and above only.